Read Recent Reviews From Our Satisfied Customers

Just before my European vacation, my 12 year old HVAC unit stopped cooling. I really wanted to wait to get a new system installed after my vacation. Mr. Joshua Wong found the coolant leak and provided me with hopefully an extension. That extension last 3 weeks, then the system stopped cooling again. Completely expected due to the age and condition of the system. My vacation had an unexpected delay in returning from Europe and that added to the age of the fix. My install was promptly scheduled thanks to the assistance of Tim. The installation team of Pablo and Devon completed the install and provided excellent professional and friendly service. My home has now returned to the cool environment! Thank you so much Joshua, Tim, Pablo, and Devon! You made this installation easy, and the system is functioning perfectly! I appreciate your honesty, professionalism, and how friendly meeting all of you has been! I have been a Lowen customer since 2012. Always great service! Read Less

Exceptional. It's a term that we rarely extend to the vendors that we engage, but Lowen Air Conditioning deserves it. We've been experiencing uneven services from other A/C contractors in recent years. So, as our two systems appeared to be failing, we decided to give Lowen a try. Their performance every step of the way was just as we've indicated - exceptional. It began with a visit from one of Lowen's repair technicians. He was highly competent, honest, and brought clarity to the condition of our units. We solicited multiple bids for the job, and Lowen was highly competitive with its proposal and didn't try to oversell us with added features or configurations that had no practical value. Their recommendations reflected the practical realities of coastal living on these systems. The real wow factor arrived with the installation. We've never dealt with a team more professional and motivated to get the job done well. There was attention to detail and quality at every step of the process, and it was obvious that the team took great pride in their work. We couldn't be more pleased and are thankful that we found Lowen as our go-to resource for A/C systems. Read Less

We've had Lowen AC for years, they are always prompt when we call desperate for help with our stubborn AC. There are some technicians who seem more experienced, however everyone has to start somewhere. Sebastian has helped us and solved our problems plenty of times and we can't thank him enough. Not to mention he's very polite and does a damn good job. Thank you Sebastian! Read Less